Monday, September 26, 2024
Good morning, Emma ✦
Here's what's happening with your support requests.
Total requests24+12%
Open5+2 this week
In progress7-8%
Resolved12+18%
Recent tickets
| Ticket | Title | Category | Priority | Status | Last update | ||
|---|---|---|---|---|---|---|---|
| HF-1024Today, 09:42 | Network connection drops in meeting room | Network | Critical | In Progress | 12 min ago | ||
| HF-1023Today, 08:15 | Unable to access shared drive | Software | High | Assigned | 34 min ago | ||
| HF-1022Yesterday | Printer displays paper jam error | Printer | Medium | Waiting | 2h ago | ||
| HF-1021Yesterday | Laptop won’t power on | Hardware | High | Resolved | Yesterday |
Recent activity
Ticket HF-1021 was resolvedSophie Bernard closed the ticket
New comment on HF-1024Jean added a public reply
Ticket HF-1019 was closedMarked as completed by you
Ticket HF-1018 was assignedYour request is now being handled
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